Finding the right car at the right price, is often a challenge.
Finding the right dealer to do business with, well that too can be as much of a challenge.
At Kings Honda in Cincinnati, OH, customer satisfaction is our top priority.
Our knowledgeable sales and service teams raise the customer care bar to the highest level.
If you have never purchased or had your car serviced here at Kings Honda ,
allow us the opportunity to earn your business.
Great customer service. Good price on vehicle. I feel well taken care of thus far in the process and currently have no issues. All four people that I worked with handled everything well with no issus. Gulia originally contacted me and got me pre-appreoved based on an internet query. When I called back, Ryan took over from there and worked with the lender to get more of what I needed in the deal. Bob got all of my paperwork together all the while keeping me informed. Jenni took care of everything quickly and professionally.
http://www.dealerrater.com/dealer/Kings-Honda-review-30874/
The sales department was helpful, provided answers to all of our questions regarding the new Honda Pilot we purchased, they were patient when negotiating the price/lease, and they provided excellent customer service. John Flint and Chris Pieratt were kind and knowledgeable and helped guide us through the process of purchasing the Pilot. They spent a considerable amount of time explaining features of both the Honda Pilot and the Odyssey, which was the other vehicle we were interested in purchasing. We felt like we made an informed decision when making the final decision to go with the Pilot, and we felt that the sales men were more than helpful in that decision making process.
http://www.dealerrater.com/dealer/Kings-Honda-review-30874/
I came into Kings Honda looking for a specific vehicle advertised on Cars.com but it had already been sold. Mr. Mark Malone (salesman) suggested a couple of similar alternatives on the lot and offered whatever help he could. Mark became for me the most accommodating and helpful car salesman with whom I have ever dealt. He gave me the opportunity to test drive vehicles of interest with no hassle and granted me the space I needed to evaluate, compare and decide. He should give lessons in car salesmanship.
Kings Honda as a whole was accordingly helpful, accommodating and friendly. The mechanic with whom I conferred about the car I ended up buying was thorough and courteous, as was the service representative (Dennis) who received me post-sale for a couple of minor issues. There was a little snarl relative to the method of payment that I desired to use for the purchase but this was resolved without undue trouble within a day.
There were a few minor oversights in the preparation of the car relative to the Honda Certified checklist that were discovered prior to the purchase and afterwards (missing valve stem caps, corroded battery terminals, missing interior fuse panel cover, spare tire under-inflated) but Kings Honda has been prompt to address these without controversy. I further, based upon their performance to date, would expect them to similarly address any other such issues in the future.
The dealership showroom and customer accommodations were great; the availability of fine coffee and internet service in a clean, professional environment could make a man swear off designer coffee shops.
Overall, my experience with Kings Honda was very good to excellent. I would highly recommend them to a friend
http://www.dealerrater.com/dealer/Kings-Honda-review-30874/
I have been to a number of dealerships and I am very impressed with both the sales and service departments. I was recently in for service on my Honda Pilot and I can't say enough about the level of professionalism I was shown by Steve Hamblin. He treated me with such respect and answered all my questions promptly and patiently. The service manager Chris as well as the entire staff made the whole experience a good one. Your department is an example of how customers should be treated and I thank you. Sincerely, Barclay
http://www.dealerrater.com/dealer/Kings-Honda-review-30874/
My sales person, Mac, was very helpful and did whatever he could to get me in the payment that I needed. I love my new Fit. The only down fall was that I had to come back to resign finance papers. I understand it sometimes happens, but it would be great to have all this taken care of at purchase of the car.
http://www.dealerrater.com/dealer/Kings-Honda-review-30874/
This was a great car buying experience!
Bob C.